In the March 21 issue of the New Yorker, Tad Friend wrote a fascinating profile of Dave Wirtschafter, the president of the William Morris Agency. I have to admit that I’ve always been attracted to stories about the personalities in the entertainment business, so when the moment presented itself, I took the opportunity to sit down and read the whole piece.
Now, the personalities, the psychological profiles, the gossip, all that’s wonderful. However, here’s what stood out for me: Apparently, there was “an internal power struggle about the company’s direction: should the agency stick to its traditional approach, in which music stars are represented by music agents and movie stars by movie agents, or try something new, as Wirtschafter wanted to do?”
Things seem to have sorted themselves out in favor of the latter approach. Here is how Wirtschafter explains it:
"If you were a client, you’d want everybody at the agency thinking about you, so you’d have this matrix of brain power surrounding you as you entered the building—television, music, books, and movies all working together."
“Matrix of brain power.” I love that! It’s exactly what we’re talking about in the PMA/Northwestern Research Study on “ROI of Integrated Marketing” when we say that brands need to organize around their consumer segments.